Gaurav Mittal

Gaurav Mittal ist Softwareentwickler und erfahrener IT-Manager, der Teams bei der Entwicklung und Implementierung von Technologielösungen begleitet. Er ist spezialisiert auf die Implementierung von Automatisierungslösungen, die die Kosten reduzieren und die betriebliche Effizienz steigert.

Articles by Gaurav Mittal

Using AI-powered email classification to accelerate help desk responses

By combining machine learning-based text classification and sentiment analysis, we can create a robust AI-powered email triage system. Here’s a step-by-step guide.

By Gaurav Mittal

May 6, 2025 10 mins

Artificial Intelligence Machine Learning Natural Language Processing

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Gaurav Mittal

Articles by Gaurav Mittal

Using AI-powered email classification to accelerate help desk responses

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